Explore the art of client connection and how to increase conversion and retention in this down-to-earth webinar crafted for the fitness industry's dedicated professionals. Join Michael Jay @yogabizchamp, a business consultant with deep roots in yoga studio success, Stephanie Breaux Bradley, who brings valuable insights from her Barre studio journey, and Eddie who is the CEO and co-founder of OfferingTree. This friendly and informative panel discussion will delve into the nuances of creating a client journey that feels personal and leaves a lasting impression, ensuring that every step on the fitness path is impactful.

Key Takeaways:

  • Authentic Engagement: Uncover the secrets to building an authentic rapport that turns new clients into devoted community members.
  • Smart Technology Integration: Find out how to smartly incorporate tools like Offering Tree to streamline and enrich the client experience without overwhelming your process.
  • Team Synergy for Client Success: Learn strategies to ensure your entire team, from the front desk to the instructors, is aligned and motivated to deliver a unified and exceptional client journey.

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Eddie Arpin

Eddie has been helping people achieve their goals through technology for over 15 years. He is currently helping thousands of wellness and fitness business owners as a co-founder of OfferingTree. OfferingTree is an all-in-one software platform that takes the headache out of running your business. Eddie loves to help people who are new to OfferingTree solve their tech problems and set them up for success so they can focus on growing professionally and helping their students and clients.

Michael Jay

Michael Jay of Yoga Biz Champ is your go-to yoga business consultant on a mission to help yoga studios truly thrive.  With his background as a yoga teacher, former studio owner, and marketing aficionado, he’s got the inside scoop on what it takes to make your yoga venture soar.  Catch his podcast ‘Yoga Biz Camp,” where he chats with industry leaders and inspiring yoga studio owners to uncover nuggets of wisdom to elevate your own yoga biz game.  Learn more about Michael Jay’s results-driven philosophy & yoga business consulting services at yogabizchamp.com and follow him @yogabizchamp

Stephanie Breaux Bradley

As a Business Development Consultant and Strategist for the Fitness & Wellness industry, I work with studio owners, franchisors, technology platforms, and service providers to optimize their products and offerings to ensure easy adoption and continued customer satisfaction.  My years as a studio owner, fitness coach, and Certified Business Consultant have given me the “feet on the street experience” to know your target audience’s goals, struggles, and requirements.

 

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